Free Exchanges

Extended Christmas Returns  - we’ve extended the returns policy to allow for incorrect and unwanted gifts bought between the 15th of November 2016 and the 25th December 2016 to be returned for an exchange or refund. Simply ensure your gifts are back with us before Saturday 7th January 2017. 

Free Exchanges

Return an item within our 14 day returns period for a refund, exchange or credit note, whichever you prefer. Sale or clearance items can be returned within the same period for a credit to your E-wallet balance. Just make sure the item is returned to us in a re-saleable condition.  See our full Returns Policy for further details.

We offer a free one time exchange service to UK customers, so if you find you need a different size or prefer a different colour we'll be happy to post out a new item free of charge. Just send the item you'd like exchanged back to us by secure post to the address provided on the returns form and provide details of the new item you would like.

Exchanges are posted on a standard delivery service 2-3 Working Days using Royal Mail.