Delivery Information

FREE DELIVERY OFFER ON ORDERS OVER £100* CODE 'YRDZ0'. *Excludes Ashwood Leather, Hawkins and Shepherd and Tyler &Tyler Brands.
UK Delivery

WHERE DO YOU DELIVER ? 

The world is our oyster. Or so we like to think. We'd like to embrace the whole of it, but things are not that simple. The countries we aim to deliver to can be found on the drop down next to the shipping option at the checkout stage.


HOW MUCH DOES DELIVERY COST AND HOW LONG WILL IT TAKE?

We've tried to keep the prices down as much as possible:

UK Delivery

Orders must be placed and authorised before 3pm to qualify for same day dispatch.

Standard Delivery 

£3.99 

 2 -3 working days

Next Day Delivery before 1pm 

£8.50 

1 working day

Saturday Delivery before 1pm 

£10.50

1 working day Saturday guaranteed

Standard Delivery on all Tyler and Tyler Goods *Items dispatched from supplier and prices due to weight

£5.55

2-3 working days Can not be delivered in time for Christmas Delivery

Next Day Delivery on all Tyler and Tyler Goods

£8.73

1 working day

*Standard Delivery on All Ashwood Leather Goods

*Items dispatched from supplier and prices due to weight. Heavier items may incur additional postage charges.

£10.00 1st Item

£15.00 More than 1 Item

1-2 working days

International Delivery

Europe

£8.50

3-5 Working Days

Rest Of World

£10.00

5-7 Working Days

(Please be aware you may also be liable for customs charges at your country of delivery, these charges are the buyers responsibility and can vary country to country).

DO YOU ALWAYS MEET YOUR DELIVERY TIMESCALES?

We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control. Orders placed and approved by 3 pm will be dispatched that same day.


WHAT HAPPENS IF MY ORDER COMES OVER TWO DELIVERIES - AM I EXPECTED TO PAY POSTAGE TWICE?

No, you only pay one lot of postage per order, regardless of how many parcels we send out to you. However if you place a particularly large or bulky/heavy order for overseas, we may in some cases contact you regarding shipping costs.


WHAT IF I'M NOT IN WHEN YOU MAKE A DELIVERY?

Don't worry. The nice man or woman who delivers your order will leave a card saying they've called, but no one was at home. You will be able to go online at Royal Mail to rearrange your delivery. 


CAN I HAVE FREE POSTAGE ON MY ORDER?

We know you all like free postage and we do offer it as part of a promotion from time-to-time but it is not an automatic 'right' for every customer. Look out for regularly offers and discounts by registering and signing up to our Newsletter.

 

 

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